Privacy Policy

Information you give us: when you complete a discovery, contact, tasting or download form, we collect details such as your name, email, phone number, company, and information about your products, recipes, volumes, packaging and distribution.

Information collected automatically: when you visit the site or open a brochure link, we may collect your IP address, approximate location derived from it, browser and device type, referring page, pages viewed and the date and time of your visit. We also record campaign parameters (such as UTM tags) that brought you to the site.

Chat conversations: if you use the site chat assistant, we receive the messages you send so it can answer your questions.

We use this information to respond to your inquiry, evaluate whether a project is a fit, schedule calls and tastings, send the materials you request, follow up on your inquiry, improve our website and content, and keep the site secure.

We do not sell your personal information, and we do not use recipe or formulation details you share for anything other than evaluating and producing your project.

Recipes, formulas and product specifications are treated as confidential. We ask clients to sign a mutual NDA before sharing a recipe, and confidential material is governed by that agreement in addition to this policy.

We share information only with service providers that help us operate the website, host data, send email and analyze site usage, and only as needed for those purposes. We may also disclose information if required by law or to protect our rights, or as part of a merger, acquisition or sale of assets.

We use cookies and similar technologies to keep the site working, remember preferences and understand how visitors use the site. You can block or delete cookies in your browser settings; some features may not work as intended if you do.

If you contact us or request materials, we may email you about your inquiry. You can ask us to stop at any time by replying to any message or writing to sales@frogmorebottling.com.

We keep information for as long as needed to respond to your inquiry, maintain our business relationship and meet legal obligations. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

You may ask to access, correct or delete the personal information we hold about you. Depending on where you live, you may have additional rights under applicable law. To make a request, contact us using the details below.

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect information from children.

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Questions about this policy: Frogmore Bottling Company, Beaufort, South Carolina · sales@frogmorebottling.com · (843) 377-2602.